Refund and Returns Policy

Last Updated: August 2026

At CC Perfume, customer satisfaction is our top priority. We are committed to providing high-quality inspired perfumes and ensuring a pleasant shopping experience.

1. Our Satisfaction Guarantee

We understand that choosing a fragrance online can be challenging. That’s why we offer our customers the confidence to try our perfumes.

If you try your perfume and are not satisfied with the fragrance, you may request a return in accordance with the conditions below.

2. Eligibility for Returns

To be eligible for a return:

  • The return request must be made within 7 days of receiving your order.
  • The perfume must be returned in its original packaging.
  • The bottle should only have been tested a reasonable amount (one or a few sprays).
  • The product must not be intentionally damaged or excessively used.
  • Proof of purchase or order confirmation is required.

3. Non-Returnable Items

We cannot accept returns for:

  • Products that are significantly used.
  • Products with damaged or missing packaging.
  • Gift cards or promotional items.
  • Products damaged due to misuse or improper storage.

4. Refund Process

Once we receive and inspect the returned item:

  • If approved, your refund will be processed to your original payment method (where applicable).
  • If Cash on Delivery was used, we will contact you to arrange the refund.
  • Refunds are typically processed within 5–10 business days after approval.

5. Exchange Policy

If you received:

  • The wrong product
  • A damaged product
  • A defective item

Please contact us within 48 hours of delivery. We will arrange a replacement at no additional cost.

6. Return Shipping

If the return is due to:

  • Our error (wrong or damaged product), CC Perfume will cover the return shipping cost.

If the return is due to:

  • Personal preference or dissatisfaction with the fragrance, the customer may be responsible for the return shipping charges unless otherwise agreed.

7. Order Cancellation

Orders may be cancelled before they have been shipped.

Once an order has been dispatched, it must follow the return procedure outlined above.

8. Contact Us

If you have any questions regarding returns or refunds, please contact us.

CC Perfume

📧 Email: info@ccperfume.com

🌐 Website: ccperfume.com

Our Commitment

At CC Perfume, we stand behind the quality of our fragrances. We want every customer to shop with confidence, knowing that their satisfaction is important to us. If you’re not completely happy with your purchase, we’ll work with you to find the best possible solution.